Tattile has always been committed to offering excellent service to our customers. The next step to optimize the experience of our partners is to provide a new interactive technical support procedure.
The benefit for you as our partners is the possibility of being constantly updated on the ticket status since we have an internal ticket management system that allows our technical team to speed up the support process, ensuring a top-level experience for our customers.
Opening a new support ticket is extremely easy; it will be enough to log in to the Tattile Academy, click on the support icon and fill out the “case” form.
An email will inform you about the ticket opening, and you will be constantly updated once the ticket changes its status.
Let’s explore the form by clicking here!