CUSTOMER DATA

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    Name

    Company

    Product Type

    Region

    Country

    Email

    How did you get in touch with tattile?

    SALES AREA

    Courtesy and helpfulness:

    Understanding of customer needs:

    Quickness of business proposals:

    Purchase Experience overall:

    Comments on SALES AREA

    BACK OFFICE AREA

    Courtesy and helpfulness:

    Quality of customer support:

    Quickness to answer customer requests:

    Delivery Time:

    Assistance in the overall:

    Comments on BACK OFFICE AREA

    PRODUCT

    Product Packaging:

    Product Compliance than ordered:

    Quality/price ratio:

    Easy to use / understandable manual:

    Reliability:

    Overall Product Quality:

    Comments on PRODUCT

    AFTER SALES

    Courtesy and competency:

    Problem Solving:

    Time to solve the problem:

    Problem and solution feedback:

    Comments on AFTER SALES

    HELP US IMPROVE

    1) Do you think the product range is complete?

    2) Do you think our products are innovative?

    3) Do you think that our products have a strong image and be recognizable?

    4) Before thinking about Tattile, did you think of another manufacturer?

    5) How do you judge us compared to our competitors?

    6) Would you buy a Tattile product again?

    7) If no, why?

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    LEGEND

    VERY SATISFIED

    VERY SATISFIED

    VERY SATISFIED

    SATISFIED

    VERY SATISFIED

    NOT VERY SATISFIED

    VERY SATISFIED

    DISSATISFIED

    VERY SATISFIED

    VERY DISSATISFIED